The player from Canada believed his winnings were seized incorrectly. We ended up closing the complaint as ‘unresolved’ because the casino failed jest to https://www.hellspinonline-24.com reply. The player claimed the casino miscalculated winnings and refused to credit $4656. Even though partial winnings of $2580 were refunded, the player insisted the remaining balance was still owed.
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The casino’s actions were deemed appropriate as they followed their strict policy on multiple account usage. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness to provide evidence of her claims.
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Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading owo frustration with the process. The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due owo a lack of response, the complaint państwa rejected. Hellspin Casino supports multiple payment methods for fast and secure transactions.
